At MFH DevSecOps Consultation & Support Services, below are the Work support policies :
Minimum engagement should be 15hrs/(170 USD/12300 INR) or 30hrs/ (300 USD / 21,600 INR) per month.
Advance payment for first 2 hours and 50% post these 2 hrs.
If you decide not to continue with MFH support Engineer with in first 30 min of interaction with Engineer, you don’t need to pay. You can also switch to new support engineer with out any charges and same rule applies.
MFH shares multiple profiles matching your requirement. You are responsible to select right Support Architect, you can switch to support architect/engineer anytime within MFH with out extra charges.
To get best Support Engineer profiles matching your requirement you may share your requirement in detail here https://myfuturehub.com/devops-support-request/ . Ignore if its already shared. You can share over call as-well, however above form submission is preferred.