Please go through below MFH Support Policy and confirm after reading carefully.
At MFH DevSecOps Consultation & Support Services, below are the Work support policies
MFH Support Engineer Policies :
- SE to notify 15 days before going on Leave for more than a day, failing to do so will impact Variable pay.
- Variable pay will be paid always at a delay of 15 days after 10 hours of eligible hours for Variable Pay Ex : Supported for 15 hours but elegible hours are 8 hours for varible pay, SE need to wait for another 2 hours to get the variable pay released after 15 Days
- SE to respond promptly and connect with Requestor/Client during the agreed timeslot
- Need to share Signedoff timesheet to claim for Payment.
MFH DevOps Support Requestor Policies
- Rs.500 for every change of Support Engineer
- MFH Doesn’t guareetee successful completion of Tasks / Deployments but we give our best try to complete your requirements.
- Fixed Timeslot need to be agreed with Support Engineer and no support will be provided out of the agreed timeslot.
- Signoff in timesheet is mandatory after every session.
You can call MFH on (+91)7989319567 to discuss further.
MFH DevSecOps Consultation & Support Services